General Questions

How long do I have access to my course?

For a majority of our courses, you will have 1 month to access and complete your purchased course. For our Total Worker Health® Professional Program you will have 3 months of access. Occupational Health Nursing Exam Prep will have either 6 or 12 month access to all course materials.

What Continuing Education credits are available for learners?

A majority of our courses are available for continuing education credits from many accreditations. The available accreditations include Certified Health Education Specialist (CHES), Society for Human Resources Management (SHRM), Certified Industrial Hygiene (CIH), Certified Safety Specialist (CSP), Certified Public Health (CPH), Certified Medical Education (CME), and Certified Nursing Education (CNE). 

How do I obtain my continuing education credits for a course?

In each post-course evaluation, there will be a question about which continuing education credit you are requesting if applicable. Once a month, a team member will pull a report and send any additional codes or certificates for the CE credits you need. All CHES credits will be sent to NCHEC quarterly. 

Do I need to finish a course all at once?

No, you don't have to finish a course in one sitting. You can leave and come back whenever works best for you. The system will save your progress.

Do I receive a certificate of completion?

Yes, you will receive a certificate of completion at the end of your course. You will be able to access this certificate in your account, under the My training section. Please let us know if you don't receive one.

Billing Questions

Do you offer refunds?

We are unable to process refunds. If you believe an exception is warranted, please contact us at chwe@cuanschutz.edu.

Support Questions

How do I contact support?

If you are having any technical issues, please send us an email with what you are experiencing with the Contact Us below.

ADDRESS
13001 East 17th Place, Suite W3111
Aurora, CO 80045


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